The eLearning Center for Jacob's The eLearning Centre

Gathering and Analyzing Business Requirements

Course Type: Self-paced Courses
Estimated Time of Completion: 10 hour(s) 40 minutes
CEU Credits:
Language: English

Course Prerequisites:

  · Designing Business Solutions, Part One
  · Designing Business Solutions, Part Two

Description: In this course you will be introduced to the basic processes involved in collecting and rationalizing a customer's business requirements in order to create cost-effective, customer-focused business solutions. You will use a business scenario throughout the course to apply the techniques you are learning.
Objectives:

  · After completing this course you will be able to define the business problem driving the need for the business solution, use a variety of techniques to collect relevant information and data, and understand the basic elements of analyzing and organizing information for business solutions. You will also understand the value of use cases and usage scenarios. Finally, you will be able to develop a vision document based on the skills and information acquired throughout the course.

Hardware and Software Required:

  · Browser Netscape Communicator 4.0
  · Browser Other: AOL 4.0
  · Operating System MacOS 8.5
  · Browser Microsoft Internet Explorer 4.0
  · Operating System MS-Windows 95

Content Outline:

Conceptual Design
Purpose, Role, and Value of Conceptual Design
Data Collection and Analysis
The Benefits of Information Gathering

Information Attributes
Perspectives of Information
Information Sources
Categories of Information
Information Verification

Gathering Information
Information Gathering Techniques
Developing an Information Collection Strategy

Analyzing Information: Use Cases and Usage Scenarios
Customer Requirements, Wants, and Expectations
Benefits of Use Cases and Usage Scenarios
Defining and Developing Usage Scenarios

Analyzing Information: Rationalizing Information
The Purpose, Role, and Value of Rationalization
Identifying Requirements, Wants, and Constraints
The Benefits of Modeling to Depict Business Processes

The Deliverables
Analysis Phase Deliverables
SMART Goals in the Vision Document
Communicating the Vision

Course Review
Business Challenge Scenarios
Review Learning Needs