Communication Series Streaming Videos

Price: $ 97.00 (USD)
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Course Description

The Communication Series streaming videos comprise the following titles.

It is not possible to purchase individual titles and the price is for all the videos in the series.

1. Curing Common Meeting Ailments (Interview) Video Length: 00:05:59

Programme Overview
How can facilitators recognize and cure some common meeting ailments? What can they do to minimize these problems in future meetings? Watch as Eli Mina, a professional meeting facilitator, seminar leader and the author of The Complete Handbook of Business Meetings, discusses how to make your meeting trouble-free.

2. Effective Business Writing Video Length: 00:21:04

Programme Overview
Business writing is not a magical or mystical experience but part of a process that anyone can master. Effective business writing is especially important in this Internet age where communication is often fast and immediate. During this programme you'll learn how to convey thoughts and ideas using different formats of business communication, from letters and memos to e-mails and Internet sites.

3. High Performance Communication Video Length: 00:20:09

Programme Overview
Your ability to learn and practice effective communication techniques can spell the difference between success and failure. During this programme, you'll recognize how to prevent and deal with communication problems, find out why effective communication skills matter and learn the three components of the communication cycle to attain high performance. As a result, you'll be able to enhance your relationships with your manager and co-workers as well as in your personal life.

4. Keeping Meeting Participants Awake (Interview) Video Length: 00:06:55

Programme Overview
How can facilitators make the most of the meetings they lead? How can they ensure that all the participants stay focused and alert during meetings? Watch as Eli Mina, a professional meeting facilitator, seminar leader and the author of The Complete Handbook of Business Meetings, discusses ways to engage all meeting participants and keep them awake.

5. The People Styles Model Video Length: 00:16:30

Programme Overview
Welcome to The People Styles Model. Each of us communicates, makes decisions and handles conflict differently. To make handling these differences easier, you can use the People Styles Model. By using this model, you'll not only develop a better understanding of human behaviour, you'll actually be able to predict it. During this programme, you'll learn how to use the People Style Model, which categorizes two dimensions of behaviour into four different people styles.

6. People Styles At Work Video Length: 00:14:11

Programme Overview
Welcome to People Styles at Work. Human behaviour challenges most of us; however, the People Styles Model offers one way to understand and predict it. In this programme, you'll refresh your understanding of the four people styles discussed in The People Styles Model. And, you'll learn about flexing, a process you can use to help you work more effectively with other styles.

7. Resolving Conflict Video Length: 00:15:14

Programme Overview
Conflict is a reality of your work life. No matter what your job or your position, you will encounter conflict situations. During this programme, you'll learn to recognize the faces of conflict so you can manage them more effectively. You'll also learn how to gain control of your emotions, as well as manage other people's emotions respectfully. Finally, you'll learn how to reach a collaborative, win-win solution.

8. Telephone Etiquette Video Length: 00:22:51

Programme Overview
The telephone is the most common business tool and its proper use is essential for effective communication. This programme helps you determine if you are telephone savvy. You'll learn the basics of telephone etiquette and techniques to make effective phone calls.

9. The Influence Edge and E-Mail Video Length: 00:10:51

Programme Overview
E-mail allows you to strategize in an influence situation. During this programme, you'll learn when it is appropriate to influence via e-mail and the strategies that will help you do it. In addition, you'll learn how to emphasize nonverbal communication cues, such as emotions and feelings, through the use of punctuation and symbols.

10. Working Wounded: Effective Business Presentations Video Length: 00:02:24

Programme Overview
The key to public speaking is learning to speak the same language as your audience. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how your objective, what you know about the audience and what you want the audience to take away, can lead to an effective business presentation.

11. Working Wounded: Giving an Apology at Work Video Length: 00:02:25

Programme Overview
Sometimes at work, we have to express genuine regret for what happened. The trick is to use the right words and the right delivery. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how to name your mistake and accept responsibility for your actions.

12. Working Wounded: Leading A Successful Meeting Video Length: 00:03:04

Programme Overview
Anxiety often builds when you are faced with trying to lead a successful meeting. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, provides some useful tips to help you run a successful meeting.

13. Working Wounded: Making Group Decisions Video Length: 00:02:38

Programme Overview
It's not unusual for people to go into meetings with different expectations and then crash when it's time to come to a resolution. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how to effectively make group decisions.

14. Working Wounded: Working Through Conflict Video Length: 00:02:49

Programme Overview
There are times when you just can't avoid a conflict with a co-worker. During these times, you need to put your energy into learning what's on the other person's mind. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how to prepare for and work through a conflict with a co-worker.

Tutor Support

With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.

You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included
  • All study materials
  • Study Guide
  • Full Tutor and Admin support
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    More Information

    Language English
    Content Length 2.40 hours
    Duration of Access Unlike other Distance Education Colleges, we impose no time limits or pressures on you to complete your course material. Your course will not expire, and it will not become invalid until you have successfully completed it.
    Instructor Self Study
    Vendor Stonebridge (Read more about Stonebridge accreditation.)
    Course Certification All students will receive a certificate in the mail on successful completion of their course.
    Prerequisites/Audience There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
    Requirements/Materials Included This program can be accessed and completed using either PC or Macintosh computers. You'll need an Internet connection of 28Kpbs or higher, and a Web browser. There are no required textbooks.
    Price: $ 97.00 (USD)
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