Course Description
Byte size learning skills course of 1 comprehensive session
Communication is essential in all business. It is important at all levels and in all areas of organisations what ever they do and where ever they are. In this course we look at some basic communication theory that you need to understand to help you communicate more effectively. Communication is a complex subject as we, as human beings, are complex, our work tasks are complex and our world is becoming increasingly more complex.
Communication skill is an enabling factor that allows us to perform the work of the organisation. It is essential for business success and as an individual, you need to be an effective communicator for your future career.
In this course we look at some communication models and some effects on and barriers to the communication process. It is obviously important for us to understand how these might arise, if we want to improve organisational effectiveness and efficiency. We also consider how organisational structure affects the flow of information required for co-ordination, decision-making and awareness.
The term communication covers a vast field of study. There are many books you can consult on specific skills such as report writing, presentations, interviews, and body language. The aim of this course is to cover basic concepts which will help you in the world of communication at work.
Tutor Support
With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.
You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!
Assessment Method
After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
What's Included
All study materials Study Guide Full Tutor and Admin support
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Communication is essential in all business. It is important at all levels and in all areas of organisations what ever they do and where ever they are. In this course we look at some basic communication theory that you need to understand to help you communicate more effectively. Communication is a complex subject as we, as human beings, are complex, our work tasks are complex and our world is becoming increasingly more complex.
Communication skill is an enabling factor that allows us to perform the work of the organisation. It is essential for business success and as an individual, you need to be an effective communicator for your future career.
In this course we look at some communication models and some effects on and barriers to the communication process. It is obviously important for us to understand how these might arise, if we want to improve organisational effectiveness and efficiency. We also consider how organisational structure affects the flow of information required for co-ordination, decision-making and awareness.
The term communication covers a vast field of study. There are many books you can consult on specific skills such as report writing, presentations, interviews, and body language. The aim of this course is to cover basic concepts which will help you in the world of communication at work.
Tutor Support
With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.
You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!
Assessment Method
After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
What's Included
Course Outline
Communication: Some Theories and Models
Introduction
What is communication?
Purposes of organisational communication
Communication and leadership
Verbal and non-verbal communication
Five models of communication
Perspectives of communication
Summary
Barriers to Communication
Introduction
Barriers to communication
Message ambiguity
Language
Distortion
Physical noise and distance
Emotions � fear, anxiety, mistrust, anger
Perceptions
First impressions and frozen evaluations
Stereotyping
Polarization
Evaluate too early and not listen
Summary
Formal and Informal Communication
Introduction
Formal and informal communication
Vertical communication
Network patterns
Horizontal (lateral) communication
The grapevine
Summary
Course Summary
References
Tutor-marked Question Paper
Back to Top
Introduction
What is communication?
Purposes of organisational communication
Communication and leadership
Verbal and non-verbal communication
Five models of communication
Perspectives of communication
Summary
Barriers to Communication
Introduction
Barriers to communication
Message ambiguity
Language
Distortion
Physical noise and distance
Emotions � fear, anxiety, mistrust, anger
Perceptions
First impressions and frozen evaluations
Stereotyping
Polarization
Evaluate too early and not listen
Summary
Formal and Informal Communication
Introduction
Formal and informal communication
Vertical communication
Network patterns
Horizontal (lateral) communication
The grapevine
Summary
Course Summary
References
Tutor-marked Question Paper
More Information
| Language | English |
| Content Length | 8.00 hours |
| Duration of Access | Unlike other Distance Education Colleges, we impose no time limits or pressures on you to complete your course material. Your course will not expire, and it will not become invalid until you have successfully completed it. |
| Instructor | Self Study |
| Vendor | Stonebridge (Read more about Stonebridge accreditation.) |
| Course Certification | Certificate of Completion in Business Communication All students will receive a certificate in the mail on successful completion of their course. |
| Prerequisites/Audience | There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds. |
| Requirements/Materials Included | This program can be accessed and completed using either PC or Macintosh computers. You'll need an Internet connection of 28Kpbs or higher, and a Web browser. There are no required textbooks. |
Price: $ 436.00 (USD)
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