Building and Retaining Customer Relationships

Price: $ 159.00 (USD)
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Course Description

Building and Retaining Customer Relationships teaches students the knowledge and skills necessary to start, organize, maintain, and execute a sales portfolio The course prepares and prompts students to implement a sales portfolio comprised of client records at their work as a final step. Throughout the course, students will have opportunities to practice what they are learning through a series of exercises and projects."
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Course Outline

Module 1: Course introduction , Module 2: The Portfolio Process , Module 3: Proven Prospecting Strategies , Module 4: Grouping Client Records Effectively , Module 5: Organizing for Efficiency , Module 6: Knowing what to say to clients , Module 7: Course conclusion and end of course assessment "
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More Information

Language English
Content Length 4.00 hours
Duration of Access Three Months
Vendor Zoologic (Read more about Zoologic accreditation.)
Course Certification Zoologic Certificate for the CPE Credits
Prerequisites/Audience Students do not need specific prerequisites to take the course. Proficiencies in the following areas, however, will help them maximize their learning: Their institution's products and services; Basic sales techniques; Tele-consulting skills"
Requirements/Materials Included MSIE 5.5, Flash v 5.0"
Price: $ 159.00 (USD)
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