Strengthening Customer Relationships (Second Edition)

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Course Description

In this course, you will explore methods to turn customer complaints into positive and satisfying results through winning interactions You will discover the relationship between sales and customer service.
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Language English
Content Length 0.80 hours
Duration of Access 12 weeks
Instructor Self Study
Vendor Element K
Course Certification 12 weeks
Prerequisites/Audience Hardware and Software Required:
Browser Firefox 1.x
Browser Other: Safari 1.x
Browser Microsoft Internet Explorer 6.0
Operating SYSTEM MacOS X 10.3.x
Operating SYSTEM MS-Windows XP, 2000, OR 2003 server
Flash Player 8
Pentium III WITH 500 MHz
128MB RAM
256K connection (broadband recommended)
Requirements/Materials Included This course covers critical techniques that can help in strengthening customer relationships.
Price: $ 99.00 (USD)
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